Ensure that your green screen color does not match your shirt or eye color.Also ensure the background is uniform in lighting. Ensure that the background is a solid color with minimal shadows.This option is only available after you click an image. Manually pick the background color to ensure the correct color is selected.If you do not have the Virtual Background tab in your Desktop Client settings after enabling it, sign out of the client and sign in again.If you are experiencing issues with Virtual Background, try the following troubleshooting tips: If you would like to turn your background off during a meeting, select Video Settings and then click on “None” under Virtual Background.If you have no background selected, you can do so at this point. If you previously chose a background from the Zoom Client, it will be automatically enabled when you begin your Zoom session.In a Zoom meeting click the ^ arrow next to Start/Stop Video.If you have already enabled virtual background, you can turn it on during a meeting. To disable Virtual Background, choose the option None.Įnabling Virtual Background during a Meeting.After you select an option, that virtual background will display during your meetings.Ensure that you are using a solid background color.If prompted, click Download to download the package for virtual background without a green screen. Click on an image to select the desired virtual background or add your own image by clicking + and choosing if you want to upload an image or a video.You can then click on your video to select the correct color for the green screen. Check I have a green screen if you have a physical green screen set up.Note: If you do not have the Virtual Background tab and you have enabled it on the web portal, sign out of the Zoom Desktop Client and sign in again. Click your profile picture then click Settings.You should see it listed in your computer’s applications. The Zoom Client downloads the first time you use Zoom, but you can also manually download the desktop application. Sign into the Zoom Desktop Application (called the Zoom Client).Note: You must logout of the Zoom Desktop App and login to it again for this setting to take effect.
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